Effective Date: 22 December 2024

At Eco Pulse Best, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and manage your information in compliance with Singapore's Personal Data Protection Act 2012 (PDPA).

1. Collection of Personal Data

We collect personal data necessary to provide our services or to enhance your experience with us. This may include:

• Your name, email address, phone number, and address when you register for our courses or contact us.
• Payment information for course fees or service bookings.
• Details you voluntarily provide during surveys, feedback, or inquiries.

We ensure that all personal data is collected lawfully and with your consent.

2. Use of Personal Data

We use your personal data to:

• Process course registrations, payments, and service requests.
• Communicate updates about your bookings, upcoming events, and promotions.
• Respond to your inquiries or provide customer support.
• Improve our services through feedback and analytics.

We will not use your data for purposes other than those stated without obtaining your consent.

3. Disclosure of Personal Data

We do not sell or share your personal data with third parties for marketing purposes. However, we may disclose your data to:

• Service providers assisting us with course delivery, payment processing, or IT support.
• Regulatory authorities if required by law.

All third-party service providers are bound by confidentiality agreements to protect your data.

4. Protection of Personal Data

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. These include:

• Secure storage systems for physical and electronic data.
• Regular reviews of our data protection practices.
• Access controls limited to authorized personnel only.

5. Retention of Personal Data

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

Under the PDPA, you have the right to:

• Access your personal data and request corrections if it is inaccurate or incomplete.
• Withdraw your consent for the use of your personal data at any time by contacting us.
• Lodge a complaint if you believe your privacy rights have been infringed.

7. Contact Information

For inquiries regarding this Privacy Policy or your personal data, please contact us at:

Eco Pulse Best
Address: 39 Jln Pemimpin, #03-02C Tailee Industrial Building, Singapore, 577182
Email: info@ecopulsebest.com Phone: +65 9126 9767

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with the revised effective date.

By using our services, you acknowledge that you have read and agreed to the terms of this Privacy Policy.